PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. Your access to and use of all information on this website including purchase of our products is provided subject to the following terms and conditions.
“AGREEMENT” means the terms and conditions that apply to the use of the Website which may be amended from time to time.
“COCO & HARPER” means COCO & HARPER PTY LTD (ACN 151 542 433) whose full details appear below in “Contact Us”
“PRODUCTS” means the product that is specified on the order as the product you wish to purchase pursuant to the Agreement.
“ORDER” means the purchase order completed by you in relation to your purchase of the Product whether through the website or by separate agreement with us.
“WEBSITE” means internet website with the URL www.cocoandharper.com.au
“WE” “US” and “OUR” means COCO & HARPER
“YOU” means the user of the Website (and “Your” has the corresponding meaning)
COCO & HARPER is an Australia based company. By accessing this site, you accept that any disputes about this site or the content are to be determined by the courts having jurisdiction in New South Wales Australia in accordance with the laws in force in New South Wales Australia.
This site may be accessed throughout Australia and overseas. COCO & HARPER makes no representation that the content of this site complies with the laws (including intellectual property laws) of any country outside Australia. If you access this site from outside Australia, you do so on your own responsibility and are responsible for ensuring compliance with all laws in the place where you are located.
All information contained within this website has been provided for your convenience. To the best of our knowledge all the information on this website is accurate. However, no warranty is made as to the accuracy or reliability of links and associated information related to external websites (third-party information) and we disclaim all liability and responsibility for any direct or indirect or consequential loss or damage which may be suffered by any recipient through relying on such third-party information.
We reserve the right to amend this notice at any time and your use of the website following any amendments will represent your agreement to be bound by these terms and conditions as amended. We therefore recommend that each time you access our website you read these terms and conditions.
COCO & HARPER is committed to providing quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery time frames are between 3-10 business days within Australian capital cities and major regional centres.
All products listed are subject to availability. By placing an online order with us you make an offer to purchase a particular product for the price (including the shipping charges) specified on this website at the time you place your order.
We reserve the right to accept or reject any offer for any reason, including, but not limited to, an error or omission in the price or the product description, or an error in your order.
In the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange, an agreeable alternative item, a backorder (if available) or a full refund.
No binding contract shall be formed unless we communicate to you that we have accepted your order and payment of the purchase price has been confirmed.
Unless otherwise specified, COCO & HARPER reserves the right to prohibit the wholesale selling and distribution of its products. Our goods may only be resold to those individuals who are acquiring the goods as retail customers. Our goods may not be resold to persons who are acquiring the goods as wholesalers or resellers or to anyone that is known or suspected of to be purchasing for resale.
If you want to distribute, wholesale or resell our products please contact us by email and discuss such with us. COCO & HARPER reserves the right to limit or prohibit orders that in our sole judgement appear to be placed by dealers, resellers or distributors.
We deliver within Australia only. We endeavour to dispatch your in-stock order within 1-7 business days of receiving payment for delivery.
We do not guarantee or warrant that you will receive your order by a particular date. Unfortunately we have no control over delivery time once your item has been dispatched.
Our main method of delivery within Australia is by Registered Post, however we offer the option of regular Australia Post delivery and Express Post. Please note that while Express Post delivery may be quicker, depending upon your location, we cannot always guarantee next day delivery.
Delivery costs are influenced by the size and weight of the product and your location. Exact delivery costs are calculated in the shopping cart and will be added to the order total before checkout and your order finalised.
We offer free delivery on orders over $250 within Australia. This promotion is applicable on all items and may be used in conjunction with other offers or discounts. This is limited to standard delivery charges within Australia. This offer may be amended or withdrawn at any time without notice.
We accept international orders however such orders must be arranged by email and not through our website. Please contact us to discuss price, delivery and your order generally.
All product prices on our website is in Australian Dollars (‘AUD’) and includes GST (Goods and services tax ) of 10% GST. All pricing on this site is subject to change without notice at the discretion of COCO & HARPER.
Delivery is charged in addition to the price of the product.
Without limiting any requirement to comply with Australian Trade Practices and Consumer Law as in place at the time of your order, we do not give refunds if you simply change your mind or make a wrong decision. Please choose carefully. Where goods are faulty, have been wrongly described, are different to the product purchased on the website or doesn’t perform as advertised you can choose between a refund, credit or exchange if available.
If you need to return an item for a refund, exchange or credit, you will need to firstly contact us by phone or email to notify us of your intention. Your item must be in same condition as you received it with all tags and packaging intact. You will be refunded via the same method in which you paid, minus the original shipping costs. Postage for refunded items is the responsibility of the customer. Refunds must be made within 14 days of item being dispatched from our warehouse. We cannot be held responsible for goods that are being returned, that are lost or damaged in the post. Only goods received by us can be exchanged, or credited.
Any returns are to be made by prepaid post to our postal address as appears in the contact us section of this website.
We take great care in packaging your goods safely. We are unable to take responsibility for goods that are damaged in transit. Complaints regarding damaged goods should be forwarded directly to Australia Post.
Orders are taken as final once payment is received by us. Orders cannot be cancelled after they have been posted or shipped.
When purchasing from COCO & HARPER your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is the current industry standard. If you have any questions regarding our security policy, please contact us via email.
Unless otherwise indicated, all rights including copyright and design rights in this website are owned by COCO & HARPER. All content included on this site, such as text, graphics, logos, button icons, images, audio clips (except where linking to external sites), data compilations, and software is the property of COCO & HARPER or its content suppliers and are protected by the Australian and international copyright laws. The collation of all content is the exclusive property of COCO & HARPER.
This site or any portion of this site may not, except with our express written permission, be reproduced, duplicated, copied, sold, re-sold or otherwise exploited for any commercial purpose that is not expressly permitted by this website. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.
Other product, brand and company names mentioned on the web site may be trademarks or registered trademarks of other companies. You agree to comply with any notices about these or drawing them to your attention.
To the full extent permitted by law, our liability for breach of an implied warranty or condition is limited to the supply of the goods and/or services again or payment of the costs of having those goods and/or services supplied again. We accept no liability for any loss whatsoever including consequential loss suffered by you arising from product/s we have supplied.
The information contained in this website is for general information purposes only. The information on this website is provided in good faith and COCO & HARPER believes it to be accurate. We reserve the right to change, modify, remove or substitute without notice any information shown on this website from time to time.
Prices and availability of goods are subject to change. Nothing in this disclaimer applies to any products that you purchase from COCO & HARPER once you have purchased them.
COCO & HARPER does not control or endorse any third party websites, and is not responsible for the availability or content of any third party websites available via this website through a link. Nor is COCO & HARPER responsible for any services or product you buy through such websites.
The new Australian childrens label offering beautiful collections for the discerning parent.
We will be introducing new lines from Australian companies for both boys and girls throughout the year.
Cuties & Pals childrens luggage range from the UK have been a huge success over here in Australia which is getting everyone so excited, a sure safe way to have your little ones pulling their own luggage.
All prices are displayed in Australian Dollars (AUD) and include GST where applicable.