Coco & Harper

COCO & HARPER PRIVACY POLICY

By using our website you are agreeing that you have read and understood our Privacy Policy.

COOKIES & IP ADDRESS INFORMATION

COCO & HARPER is dedicated to keeping your Order details private. Any order information, we collect in relation to you, is kept strictly secured. We do not pass on/sell/swap any of your personal details with anyone. We use this information to identify your orders, provide you with information, events and newsletters (if applicable) and to personalise your shopping experience with us. We may use cookies to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart. Cookies sent to your computer from us only last while you’re browsing our website. We do not store persistent cookies on your computer. Cookies also allow us to give you a more personalised shopping experience by displaying products that interest you throughout our product pages, thus providing you with a more friendly, interesting and enjoyable shopping experience.

Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its "IP address," and is sent automatically each time you access any Internet site. From a computer's IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.

We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.

USE AND DISCLOSURE OF PERSONAL INFORMATION

Your personal Order information may be used in to:

• provide the products and services you have requested
• administer and manage service offerings, including charging, billing and collecting debts
• research and develop COCO & HARPER service offerings
• gain an understanding of your information and communication needs in order for COCO & HARPER to provide you with a better service
• provide you with access to and information about a range of current and future service offerings

WHEN WE DISCLOSE YOUR PERSONAL INFORMATION

To enable us to fulfil your Order you specifically authorise COCO & HARPER that it may disclose your personal information to third party organisations. The organisations to which COCO & HARPER discloses information may include:

• external service providers to whom COCO & HARPER has contracted out functions, such as printers, mailing houses, advertising agencies, but only for the purpose of providing your order
• Government and regulatory authorities and other organisations, as required or authorised by law
• COCO & HARPER related companies

NON-CONFIDENTIAL COMMUNICATION

Other than order placement, all information, ideas, suggestions or other communications you transmit to this website, our email addresses and to COCO & HARPER concerning the materials contained in this website shall be on a non-confidential basis. COCO & HARPER and its affiliates shall be free to reproduce, use, disclose and distribute such communications without limitation or obligation.

If you choose not to provide the personal information requested, we may not be able to provide you with the products you require.

INFORMATION QUALITY

COCO & HARPER takes all reasonable precautions to ensure that your personal information is accurate, complete and up-to-date. However, the accuracy of that information depends to a large extent on the information you provide.

We recommend that you:

• let us know if there are any errors in your personal information
• keep us up-to-date with changes to your information

ACCESS TO YOUR PERSONAL INFORMATION

Individuals will be able to access their personal information by contacting COCO & HARPER

Upon request COCO & HARPER will provide you with access to your personal information, subject to exceptions stated in the Privacy Act. If you would like access, please make your request in writing for security reasons.

QUESTIONS:

If you have any questions about this Privacy Statement or concerns about the way we process your Personal Data, please contact us. We may occasionally modify this privacy statement. All such changes will be reflected on this web page.